Who can buy on this website?
Our website www.silcastudio.com is a B2B (Business to Business) portal, so only professionals and fashion stores can buy from it.
How can I buy at SILCA STUDIO?
To be able to buy in SILCA STUDIO you just have to register on our website. Once you have registered, we will check that all the data is correct and in 24 hours we will activate your account so that you can see the prices and make the orders you want for your fashion store.
If we need more information to check your point of sale, we will contact you to request this information.
Is there a minimum order?
There is no minimum order, we prefer that the points of sale test the product and take the pulse of their customers. So you can always order the amount you want.
Can I order from various brands?
Of course, in the same order you can order the amount you want and the brands you want.
What payment methods can I use?
The payment methods you can use are:
- Payment by card.
- Payment through PayPal.
- Payment by bank transfer.
What is the deadline?
Taking into account that, once we receive your order, it is made especially for you, the delivery times are:
- Shipping to mainland Spain: 4 to 5 days (business days)
- Shipping to the Balearic Islands, the Canary Islands, Ceuta and Melilla: From 7 to 9 days (working days)
- Shipping to the rest of Europe: 7 to 9 days (business days)
- Shipping to the rest of the World: From 15 to 20 days (working days)
How much are the shipping costs?
Shipping costs vary depending on the destination and are:
- Shipping to mainland Spain: €4.50 (taxes not included) and Free for orders over €200 (taxes not included).
- Shipping to the Balearic Islands: €9.50 (taxes not included) and Free for orders over €400 (taxes not included).
- Shipping to Ceuta, Melilla and the Canary Islands: €19.50 (taxes not included) and Free for orders over €600 (taxes not included).
- Shipping to Europe zone 1/2 (Germany, Austria, Belgium, France, Holland, Italy, Luxembourg, Monaco and Portugal): €25.00 (taxes not included) and Free for orders over €600 (taxes not included).
- Shipments to Europe zone 3/4 (Bulgaria, Denmark, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Poland, United Kingdom, Czech Republic, Slovak Republic, Romania, Sweden and Switzerland): €50.00 ( Taxes not included) and Free for orders over €1,200 (taxes not included).
For the rest of the destinations the freight is €190 (taxes not included) although you can contact us and request to send us your transport agency to collect the order once it is ready. This option is only available for destinations not mentioned above, with payment by bank transfer and upon request.
What is the packaging of the garments?
All garments are shipped individually bagged with a transparent film and with their hang tag depending on the brand.
What is the size and quality of the garments?
At SILCA STUDIO we only use products and raw materials of superior and recognized quality. All our creations are individually printed and made in our Malaga workshop.
To know the characteristics of each of the garments, you only have to access it on our website and there you can see the dimensions of each size and the technical characteristics of the garment.